governance

Our Policies

CleanPeak Energy is committed to maintaining high standards of governance, compliance and accountability across its operations. Access our policies, statements, contracts and other corporate and customer documents below.

Customer support

Policies supporting customers experiencing financial or personal hardship.

Hardship Policy
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Life Support Policy
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Family Violence Policy
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Retail electricity contracts

Contract documents for retail energy customers.

CleanPeak Energy Retail Pty Ltd – Standard Retail Contract
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CleanPeak Energy Retail Pty Ltd – Market Retail Contract
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Corporate governance

Core legal, privacy and conduct documents.

Disclaimer
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Online Privacy Statement
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Complaints Handling Policy
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Privacy Policy
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Whistleblower Concerns
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Need help locating a document?

If you have questions regarding any of the policies, statements or documents available on this page, please contact the CleanPeak team for further information.

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